Frequently Asked Questions

How much lead time do you need?

It depends on the type of project you are starting. Typically, you need to allow at least four weeks' lead time from the point of approval on a chosen mezzanine design.


However, we're always looking for opportunities to offer more flexibility and reduce lead times so call us and find out.

How quickly can you install a mezzanine floor?

A timely mezzanine flooring installation begins with good design and consultation. We take the time to listen to and fully understand your needs, technologies and aspirations, so we can deliver a mezzanine project on time, on budget and to the agreed quality standards.


MiTek can tailor the installation programme to suit your needs, wherever your project is located. We have the ability to adjust manning levels on site by drawing on our international network of over 250 qualified, experienced mezzanine installers, engineers and project managers.


Our Contracts team excels at planning and phasing a mezzanine floor programme to fully and seamlessly integrate your installation project with all other works being carried out on site. We do everything possible to expedite the timely and smooth handover of a project, minimising delays and disruption to your business operations.


Which regions do you cover?

MiTek’s mezzanine product line offices are located in North America, Europe and the United Kingdom. We deliver cost-effective, mezzanine projects across the globe and have successfully completed mezzanine installations in over 35 countries around the world.

Our knowledge of international structural steel coding practice, as well as the rules and regulations applicable to overseas markets, is unparalleled within our industry.

Some of the customers we have worked with outside of the UK, and across all industrial and commercial sectors, include: Amazon (UK, Prague & Milan); LIDL; adidas; Zara; Toys 'R Us; Air France; Vanderlande; BITO; Daifuku; Dematic; Link 51; Permar Storage Solutions; AJ Site Servicesand SSI Schaefer.


What type of industries do you cover?

We provide steelwork structures, mezzanine deck and ancillary products to all industrial and commercial sectors. The markets we largely serve are: instore retail; e-commerce, logistics & distribution, system integration, construction & infrastructure (including office, leisure and air and rail transport hubs), storage & warehousing, manufacturing production and self-storage. All our products and services are delivered in accordance with industry best practice and standards.

Our clients include: Amazon, LIDL, Sainsbury, Marks & Spencer; Zara; Currys PC World; Game; Dematic; Permar Storage Systems; Laing O'Rourke; Kier; Atkins; Gatwick airport; Land Securities; Parcelforce; TNT; Yodel; BITO; Link 51; Jaguar Land Rover; GlaxoSmithKline; McDonalds Bakery; Fox Biscuits; Big Yellow Storage and Shurguard.

What size projects do you work on?

We design, manufacture and install mezzanines of all sizes and levels of complexity, anywhere in the world. We are experts in delivering large-scale, multitier installations of over 10,000 square metres for all industrial and commercial applications and uses, supporting static and dynamic loads and technologies - from AGVs, shelving and racking, to pallet trucks, stock, packaging and more.


Increasingly, we are asked to deliver projects that give our clients the built-in physical flexibility to scale their mezzanines up- or down as their business requirements evolve.


What information do you need to prepare a quote?

The earlier you involve us in the quotation process, the more accurate your tender will be. This exercise does not involve any cost to you, but enables us to spot any potential pitfalls in plans that might result in time delays and cost escalation on your mezzanine project before work begins.

The key information we require relates to: ground slab; foundation design; building height and fire engineering; and means of escape, as well as lifts/access equipment. We can advise on all these areas.

Does the higher specification mezzanine floor cost me a lot more?

Not necessarily. If we upgrade a floor we can adjust deflection ratios with only a marginal increase in cost.

How much height is required for a mezzanine floor?

Typically, a minimum of 4.5 metres is needed at the underside of the eaves of a building to allow for a steel mezzanine platform. Working to European standards, we allow for 2 metres of head-room space.

Will our ground slabs take the load?

Whether or not your slabs will support the load is an issue we will discuss on a project-by-project basis - and is the first subject our technical team will ask of you.

What do I need to consider if I want a multitier installation?

If you're planning a multitier structure you need to consider ground slab; foundation design; building height; fire engineering and means of escape, as well as lifts/access equipment. We can advise on all of these areas.

Do I need to pay rates?

Yes, with building regulations applications you will automatically inform the planning office of any increase in your floor space. Negotiations can then take place to reduce the total rateable value of your development.

Do I need to fire rate my mezzanine installation?

Not always. You will need to refer to building regulations.

How much load will my mezzanine floor take?

Each mezzanine floor installation is individually designed to meet your precise technical and commercial needs, to ensure it's always fit for purpose. We specialise in the maximisation of space and in the support of automated technologies, and as such can advise loading for static, and moving: storage and materials handling equipment for warehousing & storage and distribution centres, as well as manufacturing production sites, and office, leisure and retail premises.


Is your mezzanine flooring system demountable?

Yes, it always is. We don't weld to buildings. Effectively a steel mezzanine platform is a reconfigurable solution and flooring system that gives you flexibility on leases to scale up and down in line with your operation's technical and commercial needs and moves.

What kind of staircases, walkways, ancillaries and finishes do you offer?

We can supply all the staircases, walkways and ancillary products you need in a variety of finishes and colours to suit your budget and the use of your mezzanine construction.

How do I future-proof my mezzanine floor?

If you want to future-proof your mezzanine solution then get us involved as early as possible in the planning process. We can then understand the design, layout and structure of your mezzanine, and make suggestions that work for your business now, and in line with your evolving technical and commercial needs.


For more information:

Watch our Technical Director's video about how we've helped a major retailer prepare their distribution centre for changing, future demand.

How long have you been in business?

MiTek - part of Berkshire Hathaway - acquired the US mezzanine specialist, Cubic Designs Inc, in 2013 followed by Mezzanine International and Mezzanine Europe in 2017. Cubic Designs was founded in 1986, Mezzanine International in 1991 and Mezzanine Europe in 2017. 

We have more than 35 years of experience in mezzanine design, procurement, production and installation, as well as project management, logistics, health & safety and quality management and have completed over 10,000+ installations.

Our senior management members are also experts in commercial management with expertise in the development of dedicated mezzanine design and costing software. Between them, they have invented and led the business in the customisation of our design and contracts management systems, resulting in applications that generate techncially-sound mezzanine flooring design options and accurate quotations that shorten lead times and reduce costs for our clients.

What health & safety measures do you adhere to?

We take health & safety at work very seriously, and do everything we can to ensure a safe working environment for all our employees and contractors. We invest in training to promote safe behaviours at work, and implement the advice and best practice standards regularly delivered by our qualified, chartered health & safety professionals. All our mezzanine installers are trained to ensure their safety at work, as well that of those their colleagues and partners onsite -and 1-in-5 of our operatives is trained in first aid.

In the UK, our compliance with current legislation includes adherence to: HSWA 1974, MHASWR 1999, CDM regulations 2007, Working Heights regulations 2005 and other relevant legislation. In the UK, this includes adherence to: HSWA 1974, MHASWR 1999, CDM regulations 2007, Working Heights regulations 2005 and other relevant legislation.

All of our manufacturing and installation operatives use specific Method statements Risk Assessments and Health & Safety procedures as guided by the HSE.

Which accreditations and awards do you hold?

Among our many credentials we have ISO 9001 accreditation in recognition of our commitment to continuous improvement in our working practices, including procurement, production, logistics and planning.

We are also 'Safe Contractor' and CHAS accredited and are members of AMHSA, Steel Construction Institute, United Kingdom Warehousing Associate, Safe Contractor and Construction Line. We have won the prestigious Sun Alliance Award for Excellence in Risk Assessment and the Queen's Award for International Trade.

In addition, when you partner with us you benefit from access to our fully CE marking 'execution class 2' accredited international supply chain. Our competitive, flexible, approach to production ensures your precise technical and commercial requirements are met as we do not align ourselves with any one supplier or product range - and with a preference for using local fabricators we ensure rapid response rates.


Are your mezzanine operatives fully trained?

Yes, every one of our experienced onsite operatives is fully trained in the installation of steelwork, mezzanine decking and ancillaries. All our mezzanine installers hold CSCS cards, fork lift truck and plant operation licences - and 1-in-5operatives is trained in first aid.

What about building regulations? Who makes sure the mezzanine design, manufacture and installation is fully compliant?

We design, manufacture and erect the steel mezzanine and decking, but the planning application can be made either by us or our client to a registered approved inspector. They will then respond with queries before submission to the local authority for approval.

How will MiTek ensure that our project goes according to plan?

Our Contracts team are experts in logistics, planning and programme management, including phasing, and ensure we deliver every stage of your mezzanine project to agreed timescales. We excel in the communication, co-ordination and handover of schedules of works to our clients and their contractors to minimise disruption to your business.


Are your mezzanine floors fully compliant with structural steel design codes?

Yes, our structures and mezzanine deck are designed to the latest industry standards. They fully adhere to all relevant British and European codes. We comply with all relevant standards for timber, staircases and ancillaries, decking, seismic loads, as well as steelwork, fire and health & safety. Our mezzanine design calculations are suitable for any inspector or authority to check.

Where can I get a copy of your environmental policy?

Everyone at MiTek is committed to doing their utmost to protect the environment through our procurement, production and logistics practices. We comply with environmental regulations and control the waste we produce.

Please call for a copy of our full environmental policy.

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